Friday, March 16, 2018

Working with resistance to change -Mark Osborne

" We constantly assess the risk associated with change, but rarely assess the risk of remaining with the staus quo . 
 Weigh up -- irrational thinking , and status quo bias. 
 See slide re status quo and rational decision making.

Wherever possible prototype the change 
Strategically resource initially. 

Cognitive misperceptions  research
 Brain runs away from the possibility of a loss . 
 We dont want to lose what we currently have . - even if what we  are changing to is better.ground. 

  Reframe loss into gain as if we only focus on loss we lose 
 Use data to reframe loss possibilities .



Psychological Commitment
 Team experience - shapes behaviour 


 People don't want to lose control .

Resistance is shaped by group membership. 

No comments:

Post a Comment